Categories

FAQ

Shipping and Handling

We ship worldwide via express mailing service with tracking no. and online tracking information. Delivery will take 3-8 days to most areas in the world excluding the time for custom inspection, if any.


Some smaller and less expensive items are shipped via registered airmail to save money. Please refer to the item page for the form of shipment used. Delivery will take 14-17 days via registered airmail and tracking no. is available as well.


We’ll combine shipping for more then one item. Apparently our checkout system doesn’t support combine shipping cost and therefore we will issue partial refund to your Paypal account once the items are shipped. Generally shipping charge for each additional item is 50% or less for the lightest item.


Track Your Order

We’ll email you the tracking no. to your order as soon as it’s available.


Tracking information is available through the Hong Kong Post website here. Note that for some countries detailed tracking information is also available through the local courier website. You can find this information on the HK post website.


Return Policies

We try our best to describe every item as accurately as possible. However, if an item is not described properly, please contact us within 14 days of receiving the item for return arrangement. The item must be in the same condition as when it’s sent. Buyer is responsible for the cost of returning the item and a full refund of your payment including the shipping fee will be issued.


All shipments should be returned to the following address:

All Good Friend Camera Co. 

Shop 11, G/F, Block A, Champagne Court, 42 

Carnarvon Rd., Kowloon, 

Hong Kong


Trade In or Sell Your Equipment

We’re interested in all kinds of photo equipment. If you have something you want to trade or turns into cash, bring them in for an evaluation and we’ll give you fair price.


Please note that apparently we’ll only trade and buy from local Hong Kong clients. Foreign trades are not accepted.

You can bring your equipments to our store below for evaluation or send us an email info@allgoodfriendcamera.com


All Good Friend Camera
Shop 11, G/F, Block A, Champagne Court,
42 Carnarvon Rd., Kowloon
Hong Kong

Tel: (852)2368-7332

Fax: (852)2368-7336